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- Scan to Network Folder: Incorrect credentials

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10-08-2020 04:08 AM - edited 10-08-2020 04:11 AM
I've setup a network share on my laptop which is public and where everyone has read/write access. This share is named ...
\\ComputerName\scans
I have gone into "Manage Advanced Sharing Settings > All Networds > Turn OFF Password Protected Sharing" on the host computer.
I can now add and remove files from other devices on the same network (wifi) as this computer without having to provide any credentials. This folder is effectively publically accessible by all on the network. Allow discovery by other computers is switched on for the computer hosting the share. I can even access this shared folder buy pasting the name into a browser on any other device on the same network. The printer is on the same network and I have run through the "Scan to Network Folder" wizard and have selected "No credentials" for Log-in Authentication Option as this isn't required.
When completing the wizard and testing the connection the following error is returned.
"Incorrect credentials. Check your username/password and try again"
Please help!
10-08-2020 10:29 AM
I can offer a couple of ideas...
For example:
- Use the IP address for the computer name (as opposed to the "computer name" reference in the Profile.
- To Test (optional) > Consider creating a Test folder in the Public user account.
- Check the permissions, when all else fails, consider editing the permission settings on the Shared folder used to receive the scan data.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Scan > Scan to Network Folder > Network Folder Setup
Example - Scan to Network Folder - setup and options
EWS_9025_Scan-to-Network-Folder_5
References
Microsoft How-to > Share your network printer
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
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HP OfficeJet Pro 9020 All-in-One Printer series
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