Scan to Network Folder not working

[mdharmon]

After re-arranging my office and moving my MFP printer to function off the LAN vs direct cable to my PC, i'm not able to get the Scan to network folder working.  I have the printer with a static ip, I've ensured that all 3 of the SMB 1.0/CIFS  items are checked, redownloaded/installed the updated version of the software and printer drivers.

no matter what, during the save and test setup I get "error  your printer cannot connect the server.  Please "edit" to connect server name and address?

[sandytechy20]

@mdharmon

Welcome to the HP support community.

Restart the computer, printer, and router

1. Turn off the router by pressing the power button or disconnecting the power cord.

2. Turn off the printer.

3. Close all running programs on your computer, and then shut down the computer.

4. Press the power button or reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.

5. Turn on the printer.

6. Turn on the computer.

7. Try to turn on Web Services.

Turn on Web Services from the Embedded Web Server (EWS)

Print a Network Configuration Page.

Print the page from the Wireless, Network Settings or Setup menu.

1. On the Network Configuration Page, locate the URL(s) for Embedded Web Server address.

   NOTE: 

   If the URL for the EWS is http://0.0.0.0, the printer is not connected to a network. Reconnect your printer to the network, and then continue troubleshooting.

   Figure : Locating the URL(s) for Embedded Web Server address

   

2. On your computer, open an Internet browser.

3. Type the URL address for the EWS in the browser address bar, and then press Enter.

   NOTE: 

   Make sure to type the IP address into the Internet browser's address box. If typed into a toolbar search box or search engine, the EWS does not open.

4. If a website security certificate displays in the Internet browser, click Continue.

   The EWS webpage for the printer opens, which confirms that the printer is on the same network as the computer.

5. On the EWS webpage, click the Web Services tab.

6. On the Web Services Setup page, click Continue, Turn On, or Enable, and then follow the on-screen instructions

   Figure : Example of clicking Continue

   

You can refer this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.