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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Scanner to my Officejet j6480 not working on windows 11

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08-02-2023 11:29 AM
Hi @PickleJim,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand that you are facing scanning issues with your HP All-In-One Printer.
As the scanning drivers are not available for Windows 11, I suggest that you scan using Windows paint.
And here's the step-by-step guide for you to scan using the Windows Paint software:
Windows Paint: In Windows, search for and open Paint. Click File or the Menu icon , and then click “From scanner or camera”
You may also check the steps in this HP Video.
I hope this helps.
Take care and have a good day.
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