• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

How do I scan documents on an HP Envy 6455e?

1 REPLY 1
HP Recommended

@Jocelynr123, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To scan documents using the HP ENVY 6455e All-in-One Printer, you will need to follow these steps:

Using HP Smart App (Recommended)

Download and Install HP Smart:

  • If you haven't already, download and install the HP Smart app from HP's website or the app store on your mobile device or computer.

Open HP Smart App:

  • Open the app on your mobile device or computer. Make sure your printer and device are connected to the same wireless network.

Add Your Printer:

  • If the HP ENVY 6455e is not already added to the app, you will need to do so by selecting "Add Printer" and following the on-screen instructions.

Prepare to Scan:

  • Place the document you want to scan on the scanner glass, print side down. Align it according to the guides on the scanner glass.

Select Scan:

  • From the HP Smart app home screen, select the "Scan" option.

Choose Scan Type:

  • Select the type of scan (document or photo) and make any desired adjustments to the scan settings.

Start Scanning:

  • Click the "Scan" button to start the scanning process.

Save or Share:

  • Once the scan is completed, you can save the scanned document to your device, email it, or share it through other supported methods.

Using Printer Control Panel

Load the Document:

  • Place the document you want to scan on the scanner glass, with the print side down.

Start Scan from Panel:

  • Using the printer control panel, select the scan option and follow the prompts to scan directly to a computer or email. This method requires printer software and drivers to be installed on the computer.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.