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HP Recommended

How do I scan documents on an HP Envy 6455e?

1 REPLY 1
HP Recommended

@Jocelynr123, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To scan documents using the HP ENVY 6455e All-in-One Printer, you will need to follow these steps:

Using HP Smart App (Recommended)

Download and Install HP Smart:

  • If you haven't already, download and install the HP Smart app from HP's website or the app store on your mobile device or computer.

Open HP Smart App:

  • Open the app on your mobile device or computer. Make sure your printer and device are connected to the same wireless network.

Add Your Printer:

  • If the HP ENVY 6455e is not already added to the app, you will need to do so by selecting "Add Printer" and following the on-screen instructions.

Prepare to Scan:

  • Place the document you want to scan on the scanner glass, print side down. Align it according to the guides on the scanner glass.

Select Scan:

  • From the HP Smart app home screen, select the "Scan" option.

Choose Scan Type:

  • Select the type of scan (document or photo) and make any desired adjustments to the scan settings.

Start Scanning:

  • Click the "Scan" button to start the scanning process.

Save or Share:

  • Once the scan is completed, you can save the scanned document to your device, email it, or share it through other supported methods.

Using Printer Control Panel

Load the Document:

  • Place the document you want to scan on the scanner glass, with the print side down.

Start Scan from Panel:

  • Using the printer control panel, select the scan option and follow the prompts to scan directly to a computer or email. This method requires printer software and drivers to be installed on the computer.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.