Scanproblem

[Albert5368]

I don't have an installation disk.  I can print, but i cannot scan.  I am unable to find the HP software which ables me to scan.

[Andr-1611]

Hello @Albert5368 ,
Welcome to the HP Support Community!

Try this Solution:

1. Install HP Scan Extended find here: ftp://ftp.hp.com/pub/scanners/HPScanExt/
2. Download this file: HPScanExt.msi
3. Close all programs

Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the msi.

OPTIONAL:

Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
• Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
• Right-Click on "HPScan.exe" > Select Pin to Taskbar / Send to Desktop / Pin to Start

Without guarantee!

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[ferRX · Accepted solution]

Hi @Albert5368 

..,.,.,.

Try with the software download from the next link:

• >> Deskjet F2400 – driver software – Windows 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.