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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Scanproblem

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12-09-2021 06:27 AM
I don't have an installation disk. I can print, but i cannot scan. I am unable to find the HP software which ables me to scan.
Solved! Go to Solution.
Accepted Solutions
12-10-2021 02:58 PM - last edited on 10-29-2024 07:10 AM by SofiaML
Hi @Albert5368
..,.,.,.
Try with the software download from the next link:
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
12-09-2021 11:01 AM
Hello @Albert5368 ,
Welcome to the HP Support Community!
Try this Solution:
- Install HP Scan Extended find here: ftp://ftp.hp.com/pub/scanners/HPScanExt/
- Download this file: HPScanExt.msi
- Close all programs
Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the msi.
OPTIONAL:
- Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click on "HPScan.exe" > Select Pin to Taskbar / Send to Desktop / Pin to Start
Without guarantee!
Hope this helps! Keep me posted.
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.
12-10-2021 02:58 PM - last edited on 10-29-2024 07:10 AM by SofiaML
Hi @Albert5368
..,.,.,.
Try with the software download from the next link:
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.