Semi Full Reset on 6978, bypass Setup Ink cartridges?

[HSPrinter123]

Recently did a semi-full reset on the HP OfficeJet Pro 6978. Screen prompt asking for setup ink cartridges (no longer have). Is there anyway to bypass this? Tried to get to set up menu by pressing the return/back button, but it doesn't respond.

[Bernard42]

                    Hello HSPrinter123,

I advise you to contact HP customer support,

so that you can explains the reasons for your problem.

                                    Excellent Day.

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

                 Best regards,

[Nal_NR]

Hi @HSPrinter123,

Welcome to the HP Support Community

I'd like to help!

We would have to perform an OOBE reset on the printer to bypass the error 

• The reset instructions are specific to your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name, or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping