Sending data to printer but not printing

[Danwer]

The box says sending data to printer but does not print.. tried resetting printer from system and prefences and restarting but still doesn't work . Downloaded driver from hpeasy start but to no avail ..

[Barachiel]

@Danwer

Thank you for posting on HP Forums,

The Barachiel is at your service.

I understand you are in need of support, to get the printer working. 🙂

I'll be glad to help you out, however, for an accurate solution I will need more details:

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

In the meantime, please try the steps mentioned below:

Add the AirPrint printer to the Mac printer queue

Confirm you are using AirPrint by adding the printer in System Preferences.

1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

   Figure : Example of the Printers & Scanners window

   

2. Check if your printer name displays in the Printers list, and then do one of the following steps.

   • If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.

   • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.

1. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.

   Figure : AirPrint displays in the Use menu

   

2. Open a document or photo, click File, and then click Print.

Please reply with the details for further assistance.

Eager to help!