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‎06-07-2019 01:14 PM

HP Recommended
Product: Officejet 3830
Operating System: Microsoft Windows Server 2016

I'm trying to install the Officejet 3830 on my windows 2016 datacenter install.  I would have expected an "office"jet printer to be supported by windows server, but everything I've tried gives me the error that the software is unsupported.  Is there any way to get this thing working, or do I need to find a real office printer scanner for my application?


Thanks

 

2 REPLIES 2

‎06-07-2019 01:46 PM

HP Recommended

Office not Enterprise. These products are designed for 1-2 users. They are not designed nor supported in Enterprise installations. Look for any product that is supported by UPD and you will be good to go, at least for printing.

 

see the list here https://support.hp.com/ca-en/document/c04324001

 

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‎06-07-2019 05:18 PM

HP Recommended

Although not officially supported for the Officejet 3830 printer, you may try installing the driver on a Server OS using an MSIEXEC command as described within the 'Customize the installation' section below:

https://support.hp.com/si-en/document/c03351547#Installing_on_Windows_Servers

 

Shlomi



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