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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Set up cartridge not delivered with replacement

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10-24-2026 12:56 PM
Hello,
I have an HP ENVY Photo 6230 replacement printer that was supplied without the original SETUP cartridges.
The printer continuously displays “Use SETUP cartridges”, even with genuine HP 303 cartridges installed.
Firmware version: PALMWNPPXW003.1750C.00
I have already performed both a Partial Reset and a Semi-full Reset through the Support Menu, without success.
Could you please provide the model-specific OOBE reset or SETUP cartridge bypass instructions?
Thank you.
10-26-2026 09:34 AM
Hello @HermanV1, Welcome to the HP Support Community.
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Let me know if this helps.
I'm an HP Employee.
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10-26-2026 09:44 AM - edited 10-26-2026 09:47 AM
Thank you for your query @HermanV1
Please check the instructions provided in your private message and perform the steps and let us know if it helps. Private Messages - HP Support Community
Have a great day!
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.