• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-30-2024 07:33 PM

HP Recommended
Product: HP DeskJet Ink Advantage 2375 All-in-One Printer

I bought a printer of this model and it didn't bring cartridges, I bought some totally new, sealed and original 667 compatible and when inserting them I get setup when inserting cartridges, from what I read Esque forcibly asks me for the cartridges that the printer brought and it brought nothing, I hope you can help me, I bought this printer and I really need it and I'm a little tired and desperate not to find a solution

Category:
1 REPLY 1

‎08-30-2024 08:14 PM

HP Recommended

Hi @Brandon_asot 

 

If the printer is new and didn´t bring cartridges then you have the option to ask for them if you contact HP Support.

 

If you are in USA > Contact HP Support USA > https://support.hp.com/us-en

 

If you are in Mexico

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

 


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.