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HP DeskJet Ink Advantage 2375 All-in-One Printer

I bought a printer of this model and it didn't bring cartridges, I bought some totally new, sealed and original 667 compatible and when inserting them I get setup when inserting cartridges, from what I read Esque forcibly asks me for the cartridges that the printer brought and it brought nothing, I hope you can help me, I bought this printer and I really need it and I'm a little tired and desperate not to find a solution

1 REPLY 1
HP Recommended

Hi @Brandon_asot 

 

If the printer is new and didn´t bring cartridges then you have the option to ask for them if you contact HP Support.

 

If you are in USA > Contact HP Support USA > https://support.hp.com/us-en

 

If you are in Mexico

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.