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‎05-23-2025 03:32 AM

HP Recommended

This is the message I keep receiving when trying to set up my printer despite being connected to wifi. Any ideas? Thanks.

 

We're sorry, something went wrong

We're having a technical issue with your HP

Smart setup session. We weren't able to resolve the issue and can't finish printer setup right now.

Exit setup and try again later to resolve this issue. If you continue to have issues setting up, contact HP Support.

(Error Code: EBSOOPO013)

Save this error code if contacting HP Support

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1 REPLY 1

‎05-24-2025 01:11 PM

HP Recommended

Hi @Luke234,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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