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‎11-12-2026 08:48 AM - edited ‎11-12-2026 09:02 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw

I successfully set up an outgoing profile for me and can scan to email, but when I try to set one up for my spouse using the same settings it doesn't work -- that is, it doesn't pass the test.  Response is "Username or password is
incorrect. Ensure both user account and password are valid."  I have checked repeatedly, but I have entered the correct email username and email password she uses.

 

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