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‎11-24-2020 03:17 AM

HP Recommended
Product: Deskjet 2721

The instructions that came with the printer are completely useless. 

 

1. I'm struggling to install the ink cartridges, I'm definitely looking in the right place but I can't see how they're supposed to fit in. 

 

2. How do I connect to wifi network and do I need to be in the same room as the modem

 

3. The app is failing to recognise the printer, I'm hoping that this is just because the printer's not connected to a network yet

 

 

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3 REPLIES 3

‎11-24-2020 05:46 AM

HP Recommended

https://www.youtube.com/watch?v=vGI-1LP8Q7s 

 

If the wireless signal strength is strong the printer doesn't have to be in the same room with the printer and you need to connect your printer to wi-fi prior to the app will recognise it.




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‎11-24-2020 01:03 PM

HP Recommended

Thanks. I've sorted the ink cartidges out now. But I'm still completely clueless as to how to connect to Wifi, or even how to know when I'm connected, and the Youtube video doesn't really help me on this.

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‎11-24-2020 02:00 PM

HP Recommended

This thread can be closed now as I've achieved the basic goal of connecting the device to my phone. Honestly, this has taken me hours, it would have been infintely easier if there were any detailed written instructions in existence. Still got various problems that I'm wrestling with.

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