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- Setting up Envy 5530 Printer for Two Windows Desktop Compute...

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02-06-2020 10:19 PM
I'm trying to set up my Envy 5530 to print from both Desktops - one with WIN 7 and one with WIN 10. Printer now works with WIN 7 computer. On WIN 10 computer, print and scan reads:
HP Envy 5530 Series
USB Installed
HP Envy 5530 Series Class Driver
Installed
Print and Scan - message is "failed to communicate when trying to print from WIN 10.
How do I get this WIN 10 computer to print?
Thank you.
02-06-2020 11:13 PM
Thanks for reporting the issue
If you haven't install the HP software, I would recommend to install it from here
Thanks for using HP Printer
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
02-15-2020 07:46 AM
I would appreciate help in setting up two computers to HP printer. One computer is already set up and prints. New computer seems to be set up, but cannot communicate with other computer, therefore, I cannot print from new computer. Thank you.