Setting up a printer without being on a monthly plan

[Suzy1973]

I'm trying to add this second hand printer. However, I keep getting a message to use the ink that came with it and it won't let me go any farther. I had to buy ink for it! So my question is, How do I add this printer without signing up for a monthly plan and use the ink that I had to buy at Walmart?

[Dragon-Fur]

@Suzy1973 

Welcome to the HP English Community --

The printer's first owner perhaps had a subscription to the Instant Ink Service that they (the owner) never cancelled.

It's common, in fact - and not ideal, but here we are.

You might best contact Instant Ink Support --

Yes, Instant Ink Supports lives to sell you a subscription AND they are also able to help you make sure the printer is not tied to an old account that is preventing you from using the printer as you like (with NO subscription).

Ask for help to untie the printer and stand firm on what you want.

What? 

The subscription is optional and generally beneficial to those who print a lot more than a few pages a month.

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy? 

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

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Contact the team at  HP Instant Ink Support during business days and hours available in your region.

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Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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