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‎06-25-2016 03:25 PM

HP Recommended
Product: 4655 All in one
Operating System: Microsoft Windows 10 (64-bit)

Can not set up the 4655 as a printer on my Lenovo Yoga 2 running Win10. I can see it set up as fax.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2016 08:29 AM

HP Recommended

Thank you for your response. My problem was more of communication through my internet gateway which was finally resolved by an IT Professional.

View solution in original post

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2 REPLIES 2

‎06-26-2016 01:13 PM

HP Recommended

Hello @caroldurdin,

 

Welcome to the HP Support Forums! 🙂 I see you are unable to setup your HP Officejet 4655 to your Computer running the Windows 10 Operating system. You are seeing it listed as a Fax.

 

To better assist you can you please leave me with the following information:

 

1. How did you install the printers software? Using a CD or download?

 

2. Did the installation go through successfully or did you get any error messages?

 

3. How is the printer connected, USB or Wireless?

 

I would like you to run the HP Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.

 

What does the PSDR find? I will watch for your reply so we can continue troubleshooting. 

 

To simply say thanks, please click the "Thumbs Up" up button

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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‎06-28-2016 08:29 AM

HP Recommended

Thank you for your response. My problem was more of communication through my internet gateway which was finally resolved by an IT Professional.

Was this reply helpful? Yes No
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