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‎06-26-2021 05:22 PM

HP Recommended
Product: Lenovo laptop
Operating System: Microsoft Windows 10 (32-bit)

Trying to install HP Smart.  Install says I own it, but it is not in the list of Apps.  Laptop has had previous HP printers installed.  How do I uninstall HP Smart App so I can re-install it for new HP OfficeJet Pro 8030?  Thanks...

Category:
1 REPLY 1

‎06-26-2021 10:12 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

1.Go Windows Start > scroll to HP and right-click on HP Smart and "Uninstall"

 

2.Go to Microsoft Store and search for "HP Smart", Install. 

 

3. Power on the Officejet 8030, make sure that the Wireless LED i blinking 

 

4. Start up HP Smart and "Add printer" and follow the instructions to add printer.

 

These resources will be useful:

https://www.youtube.com/watch?v=MS0ABp3kjFg

 

For a comprehensive Scan experience, consider using the HP FULL Software Scan:

https://www.youtube.com/watch?v=Ue7Hbgqlyvs

https://www.youtube.com/watch?v=whNBwEeS1o8

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgD-w-Vi1YgNM82aA53fkA-

 

Hope that helps!

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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