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Someone donated a 4155e printer to my classroom but it won't work because it's asking for the setup cartridges, which were not in the box. How do I get a set? I've tried the reinstalling, and other suggestions from Google search. Nothing works. Printer is loke new, but I will probably end up salvaging if I can't get it to work. Frustrating. 

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Hi @Jaxfan 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=78amsNCo_Rw

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* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.,.,.


@ferRX / I am a volunteer posting answers on my own time.
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