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‎06-21-2024 06:19 PM - last edited on ‎08-06-2024 07:52 AM by Retired

HP Recommended

since I've been using my Lenovo yoga windows 11 laptop, I been unsuccessful in printing from my HP deskjet 

3700 all-in-one printer. after installing several times the online installation HP smart software, at the end the printer would say IDLE or Cain't find driver I'm completey frustrated with this printer after having it installed and working on a desktop Windows 10 computer for several years. Please help with information and how to make this printer default also.

Please all info appreciated. respond to EMAIL: [Personal Information Removed]

1 REPLY 1

‎06-21-2024 09:00 PM - edited ‎06-21-2024 09:03 PM

HP Recommended

Is the printer connected to the modem / router?

Can your desktop system still print to it?

 

If so, then all you need for is the full windows setup

Full feature software March 2022

 

If it is no longer connected then reset the printer and reconnect. Do not try WiFi direct

 

You may need to reset the printer
https://www.youtube.com/watch?v=2687NJgnaIE

Setup using smartphone
https://www.youtube.com/watch?v=O_H8Imn6Z2Q

If no smartphone the WPS pushbutton method is described on page 56 of the users manual. I think you have only 2 minutes to get back to the printer and set it up once you press the WPS button on the modem.
http://h10032.www1.hp.com/ctg/Manual/c05152483.pdf

 

Deskjet Reference 3700

 

let me know if any problem.

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