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‎02-10-2022 07:35 PM

HP Recommended
Product: HP DeskJet 3752 All-in-One Printer
Operating System: Microsoft Windows 11

We recently upgraded our Lenovo Desktop to Windows 11.  I can print fine from my computer; however, I am unable to open the HP Smart App correctly.  It was working fine before the Windows upgrade.  I have tried un-installing and re-installing, and rebooting the computer.  It is showing Smart App installed, but when you open it, it becomes a blank white screen.   And for some reason, HP support thinks I'm not connected to the internet.  I am connected to the internet or I wouldn't be here doing this or anything else.  

I finally found a work-around to scan documents by going to my phone and using the Smart App there.  Worked like a charm.  I have tried figuring this out for an hour.  Can someone here offer a little assistance?

 

Thanks in advance.

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