Smart App will not show up in my start bar

[AdmiralK001]

I recently subscribed to Windows 365 and my HP Smart App ceased appearing in my PC. I downloaded the Smart App yet the shortcut for the toolbar does not appear. When I try to find out why it doesn't I'm told by the "system" that it already is there which it is not. One Drive may be the culprit I do not know. 

[Garp_senchau]

@AdmiralK001, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue,

Looks like the HP Smart is not "pinned" to the Desktop. Apps can be Pinned to Start and where supported, the app can also be Pinned to the Taskbar. Let's try to add the shortcut by following the steps:

To add an HP Smart shortcut to your desktop:

Open the Start Menu and search for the HP Smart app.

Click and hold the HP Smart icon.

Drag it to the desktop and release to create a shortcut.

Additionally, you have the option to right-click on the application and pin it to the start menu and taskbar.

Reinstall the HP Smart App 

Sometimes, installing via the Microsoft Store fixes app placement:

Uninstall HP Smart via Settings → Apps → Installed apps.

Go to the Microsoft Store, search for HP Smart, and install it.

After install, it should reappear in Start Menu and can be pinned to taskbar/desktop.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,