Smart Tank 6000 Wont connect to wifi to finish Set Up

[Faeth-Applegate]

Hello, I have been trying to set up my hp Smart Tank 6001 all day and it refuses to connect to my WiFi. I first tried setting it up through the app on my phone but it wouldn't make it past accessing connection, and then I tried my laptop which is pulling the same (-9) error code. Then I moved the printer directly next to my router and it then tells me that my password is incorrect. Any tips before I just return the [edited]thing.

[ferRX]

Hi @Faeth-Applegate 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=yMH_MaN1AJg&ab_channel=PrinterGuruji

Also check that your printer is connected to a 2.4G network because HP printers are more compatible to work with 2.4G networks.

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Best regards,

ferRX.