Smart Web Printer Install Attempt

[Vanilla_Price81]

My problem is that I installed the software for my HP Deskjet 3634 in 2019 and had no issues til recently when SmartWebPrinting.msi tried to install at StartUp and again when entering control panel. I’ve uninstalled, deleted and tried practically all suggestions I’ve seen to resolve this. I’ve updated everything on my PC and Smart Web Printing will not uninstall from Programs and Features.   I’ve reset the PC to factory-condition by formatting the drive and reinstalling Windows 7 Pro and the printer, which proved fruitless….it still tries to install. I cannot install anything new because the SmartWebPrinting appears again trying to install itself. I put a brand-new hard drive in my laptop, installed Windows 7 Pro and was again met with SmartWebPrinting trying to install. Seriously? On a brand-new hard drive?  How is that possible and what is the solution for getting rid of it permanently? I’m in dire need of help!

[Dragon-Fur]

@Vanilla_Price81 

Welcome to the HP Community --

We are a Peer-to-Peer Forum for people who use HP Technology.

Caveat: 

I've not used Windows 7 for a long time.

The following is based on what I found on the 'net.

Start...

Smart Web Printing is a browser extension.

Search through your Browser extensions...

I found mention of HP Smart Web Printing in Internet Explorer -- the browser is retired, but there might be remnants of IE lurking in your account.

"Smart Web Printing" is not part of the current Full Feature Software / full driver printer software.

Reference - Web Pack Installation Package:

  HP DeskJet 3630 All-in-One Print and Scan Driver and Accessories 

The following is relevant in that it explains where the data was located in the old printer software.

For reference:  "Should I remove it" - HP Smart Web Printing 

In so much that I am aware -- even on Windows 7 -- The current printer software does not use the old folder designation "Digital Imaging".

What about "Start" menu?

Where do Start Menu\All Programs shortcuts reside? 

No, assuming you are not reloading old account data or AppData folder entries, I cannot explain how this artifact is being installed on a fresh OS installation.

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 3634 All-in-One Printer 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"