Smart tank 7005 issue with double side printing

[mkl1900]

The printer is having trouble feeding the page. After printing the first side, it pauses before rolling the paper back in to print the other side.

[Dragon-Fur]

@mkl1900 

Welcome to the HP Community --

The first page needs time to dry before the paper is swept back inside the printer.

If the delay is seconds, it's fine - normal behavior.

If the delay is minutes, not-so-much -- In this case, check your Paper Size / Type, and the Page Size (Fit, Actual, other).

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References / Resources

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Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP Smart Tank 7005 All-in-One  

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[mkl1900]

already checked the paper size. I think it's an hardware failure. TY

[Dragon-Fur]

@mkl1900 

OK.

Although less likely, hardware can certainly fail.

If you have not done so,

Consider -

Complete the steps in the Troubleshooting guide in the order presented.

HP printers - Slow printing (Windows, macOS)

Next,

If you believe failed printer hardware is the source of the problem,

and

If the printer is still in-Warranty,

Consider submitting a Warranty repair request to HP Support.

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