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HP Recommended
macOS 12.0 Monterey

Just bought this laser refurbished. unfortunately, it came without software and my Mac recognises it through USB, the options are limited. I want to be able to change resolution etc but cannot do so.

 

If anyone has a copy of the software to purchase or borrow, I'd be most grateful. Or is there other software that would do the job?  Many thanks,

 

Haswell

1 REPLY 1
HP Recommended

HP stopped supporting this printer at OS 10.12. You are stuck using the generic drivers that Apple provides and yes it often has fewer features than an HP driver. Challenge of using an end of life printer with a relatively new operating system. 

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