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‎01-06-2016 12:12 PM

HP Recommended

Windows 10 and Solution Center problem.  Yup, just tried mine and a no-go, just an error sound.   I solved this within 1 mionute.   Found the program, right clicked and went into compatability mode and let window 10 find a solution.  It did, and using windows 7 to run the solution center.  Runs just as it did before.     Aint so bad (said Rocky).    

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‎01-06-2016 01:40 PM - edited ‎01-07-2016 07:32 PM

HP Recommended

Thanks for the info, I'll have to check later. Since Sunday 1/3 I've been uninstalling the suspect patch and all is well for a while, then Microsoft re downloads the same patch and it gets reinstalled at the next reboot!!

 

Thanks to all, patches were installed and problem resolved.

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‎01-06-2016 01:58 PM

HP Recommended
However, I am using a deskjet 4 in 1 and was able to do what I need through the printer itself as well.
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‎01-07-2016 06:46 AM

HP Recommended

Microsoft should hold back this file in Windows Update till Adobe has fixed this problem. This is for the safety of PC Users.

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‎01-07-2016 09:52 AM

HP Recommended

Harker, tried your solution.   It works!   And did not uninstall the patch or program.  Good stuff!

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‎01-07-2016 10:01 AM

HP Recommended

Forest / trees syndrome sometimes.     Glad to be of help!

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‎01-07-2016 11:58 AM

HP Recommended

Note to Cluelessray:  As I still haven't been able to re-download HP Solution Center I have started using HP Scan and Capture, which produces PDF files but it doesn't do everything that I need.  I have found that I can open the PDF files in MS Word and do what I want; maybe this will work for you, too.

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‎01-13-2016 12:54 PM

HP Recommended

1) In Search type Hide or Unhide Updates.

 

2) Click on hide or unhide updates in windows 10. Click on Hide Windows Update or Drivers Updates - Windows.  

 

3) Click on Download this troubleshooter. download wushowhide.diagcab.

 

4) Click Next.

 

5) Click hide updates

 

6) Tick the files you do not want to update.

 

Proceed from there and the job is done

 

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‎02-21-2016 05:01 PM

HP Recommended

As of a couple of hours ago, I cannot open my HP Solution to Scan.  What can be wrong.  The printer is working otherwise.

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‎02-21-2016 06:15 PM

HP Recommended

Hi,

 

Thanks for using the forum.  If you are on Win 10, we suspect that your issue may be related to a Win 10 update.

 

You can find the solution here :

 

http://h30434.www3.hp.com/t5/Inkjet-Printing/HP-Solution-Center-Fails-to-launch-cannot-open-SOLUTION...

 

  

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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