Some of the software is missing (Mac)

[DonR71]

Installed latest driver package for Mac High Sierra (MAC OS 10.13.6).  Getting error when printing that says "Some of the software is missing."  Have deleted drivers / reinstalled, etc.  Same result.

[senan6806]

@DonR71

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

It sounds like an issue with the printer driver installed on your PC. Removing existing driver and adding compatible driver may resolve the issue. Let's try these steps:

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint If the printer is connected Wireless or select the name of your printer in the pop-up menu if it's connected using a USB cable. Then click Add.

6.) Try to print.

Let me know  how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!