Spooling

[pebblesnobam]

When I try to print a message comes up saying I have to restart spooling.. how do I do that?

[A4Apollo]

Hi! @pebblesnobam, Thanks for stopping by the HP Support Forums!

I understand when you print you keep getting restart spooler error on your PC.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Are you able to make a copy from your printer?

Please share the operating system you are running on your PC to assist you better.

Excellent description and a great diagnosis done. It is greatly appreciated.

Try few steps recommended below.

1.Go to Start then run and type services.msc and then click OK.

2.Scroll down and find Printer Spooler service under the Name column

3 Right click on Printer Spooler and select Properties. From dropdown menu choose automatic for Startup type. Check Service status, if service is stopped click on Start and then OK button, but if service is started first stop it with Stop button then click on Start and OK.

*Also..check for dependencies... while in the Print Spooler service properties..

1.Click the Dependencies tab. The first box lists all of the system services that must be running for Print Spooler to start. These are the dependencies.

2.Make a note of each service, click OK

3. Now go through the list and start each service upon which Print Spooler is dependent( if the service is not already started). If a service was not started, right-click it, click Properties and then confirm that the Startup type is Automatic.

Try few steps recommended below.

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print. 

If the issue still persists uninstall the printer software from the root level and install the full feature printer software.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

Update the full feature printer software using this link. Click Here

Let me know if this helps!

Have a pleasant day ahead! 🙂

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