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Locked

‎04-27-2021 03:25 AM

HP Recommended
Product: Ho Officejet 4654
Operating System: Microsoft Windows 10 (64-bit)

Ho una Stampante HP OfficeJet 4654 e dopo l'aggiornamento a windows 10 20H2 non riesco più a stampare/scannerizzare a colori, usando la connessione wi-fi, ma solo con la connessione via cavo USB.

Il PC collegato è un hp Pavillion laptop 14-ce0988nl!

Ho già consultato il forum di Windows, e seguito le "classiche" procedure, e ne è uscito fuori che il problema sono i driver della stampante!

Ho provato a riscaricarli, ma niente!

Qualcuno ha qualche consiglio per risolvere questo fastidioso problema?

Category:
1 person had the same question
1 REPLY 1

‎04-27-2021 05:23 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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