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‎07-13-2021 09:14 PM

HP Recommended
Product: Hp deskjet 2752e
Operating System: Chrome OS

Totally frustrated! Brand new up laptop and brand new hp deskjet 2752e printer. I had no trouble  installing the smart app to my phone and I can print from my iPhone but I can’t not print from my laptop. I downloaded the hp smart app on my computer and all it does it says thanks for your patience.  I have the info light on, printed details.. no help! Says I’m connected to wireless but not internet.. and to go to go smart app but all I get is thank you for your patience! 

Category:
4 people had the same question
1 REPLY 1

‎07-17-2021 09:21 AM

HP Recommended

@Kim0922

 


Welcome to HP Support Community

 

I would like to help

 

Could you confirm the OS on the Laptop? Are you usng a Chromebook?


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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