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Locked

‎08-10-2023 05:04 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer

I have an HP Office Jet Pro 9015e printer. I bought new 962 cartridges from a big box store in the last three days.

The blue is ok and the red is OK. With the yellow and the black ink I get the Supply System Problem message, try 

another cartridge. I received a new print head in June and HP supplied me with four cartridges to go with it. The ink

ran out and I purchased new ink.This is when I got this message on my printer.  I chatted with support and they

did npor resolve the problem at all. They are going to send me another yellow and black cartridge. I have no

idea if this will do any good. So twice in the last two months I have gotten the error message and twice they did not

really fix my problem

 

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