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‎05-31-2023 03:58 PM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer

I switched everything in my desktop to a new laptop. My trusty HP8720 printer won't print in color. The image on the screen is in color. Tried many things. Cannot find color settings in the HP smart app.

Category:
1 REPLY 1

‎05-31-2023 08:22 PM

HP Recommended

Hi Shulaka,

 

Greetings!

I'd recommend looking up this knowledge article and see if any of this helps.

 

https://support.hp.com/us-en/product/hp-officejet-pro-8720-all-in-one-printer-series/7902032/documen...

 

here is also the Printer setup page for your Officejet. 

https://support.hp.com/us-en/printer-setup/hp-officejet-pro-8720-all-in-one-printer-series/7902032

incase you want to try and setup the printer again. 

 

regards

RonnieK

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