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‎02-07-2020 11:09 AM

HP Recommended
Product: Tango X
Operating System: Android 9.0 Pie

Hello,

 

I am the new one here 😂

So I want to start my printer hp Tango X.

And I plugged it in and the printer show me only yellow light on the paper side and a yellow ink door.

When I opened the ink door nothing moving so I can't put the ink in.

 

I don't know what I can do.. I press and hold the buttons in several modes but nothing.

The app can't find the printer and blue lights never start on this one only the yellow.

 

Anyone know the Probleme?

 

1 person had the same question
1 REPLY 1

‎02-10-2020 02:13 PM

HP Recommended

@TangoXMan,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues setting up the printer on your phone.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-tango-series/20486540/document/c03561640

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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