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Microsoft Windows 10 (64-bit)

In the process of setting up and installing bottle ink, found no seal.  Removed cap to bottles and found a plug instead.  

Nothing in set up instructions on how to remove the plug.  

Resolution:

1. Remove cap from bottle

2. Place cap on a paper towel

3. Take a pencil and in cert into the spot

4. Push firmly and the plug pops out     

5 Problem resolved !   

1 REPLY 1
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Hi @MountainC200,

Thank you for your response and letting me know about it. Sorry for the trouble, and good to know you have found out it's helpful to others.

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.