• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
OfficeJet Pro 9015
Microsoft Windows 10 (64-bit)

I was using HP smart but I wanted more scan features.  I read  about getting Full Feature drivers. So I downloaded and installed driver HPEasyStart_12_9_8. It works but the Scan utility window is very small.   About 2 inches wide. Almost can't see the fonts.

I already tried changing the laptop screen settings  "Text & App scaling" . This does effect the scan utility window (makes it larger) but it messes up all other apps and program views, so that is not a solution. I tried holding the ctrl key and scrolling the mouse wheel to resize but this did not work on this app. 

I still have the old HP Smart scan utility and that still looks OK, normal size. Just not many features. The main laptop screen resolution is 3840 by 2400.

Any help is appreciated. 

3 REPLIES 3
HP Recommended

@Fig305 

 

HP Scan is likely not written to run on very high resolution screens.

This means the software cannot adapt.

Right after the scan completes,

Double-Tap on the tiny image of the scan in the upper left corner.

What is available will pop-open a larger image.

Although you cannot scale up the entire scan preview window, you can slide the bar on the bottom to magnify the image.

 

What else?

HP Scan and Capture provides a larger default scan preview screen.

I do not know whether the application can adjust to a very high resolution screen.

 

HP Scan and Capture

Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

 

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

 

 

What else?

Application controls / options

 

Settings > Apps > Apps and Features

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

What else?

Possibly...

 

Windows ScanMicrosoft Store (formally Windows Store) - Requires Windows 8 or higher

 

Paint (mspaint)

Older software – not brilliant – does work for scanning images.

  • Open  Paint
  • Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
  • File > Select “From Scanner or Camera
  • Select your printer > Follow the prompts to scan and then save your item

 

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

 

If the printer is on the network,

If the EWS feature is available on your printer,

 

First Time Use Only:  Enable Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Next

  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF
  • Click Start Scan to scan your document / image using Webscan
  • After the scan is complete, Save the scan to your computer.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Windows provides the Magnifier

Nice feature, though it can be tricky to get it the way you want it.

Settings > Ease of Access > Magnifier

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9015 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Thank you Dragon-Fur. I installed the "HP Scan and Capture" that you suggested. It has some nice features like Crop and Rotate that the HP Smart does not have. I will probably be using this for most scanning.

Although "HP Scan and Capture" does not have the OCR  and other advanced features of the HP Full Feature driver. Hopefully HP will update the old Full Feature driver so that the utility windows sizes better with higher resolution displays. 

You also mentioned Windows magnifier. It didn't work out as you suspected because it just magnifies everything, but you did remind me that I used to have a mouse with a magnifier button. I am going to get one of those and it will get me thru for now.

Thanks again

HP Recommended

@Fig305 

 

You are welcome.

 

HP Smart does include some editing tools - these are not actually hidden but you do need to know where to click.

Smiling.

 

Caveat:

At this writing, HP Smart Scan to PDF (Document) is plagued with a bug that increases the page size AND the file size in the saved file.  The "fix" is in the works at HP - hopefully we will see a new release of the application around mid-June that eliminates the issue.

 

Example - HP Smart Windows - Edit

 

Open HP Smart Windows

Select to Scan Photo

Find and open the photo you want to scan

After the initial scan is complete and before you save / share, 

Click the "..." and open the scanned content for Edits

HP_Smart_W10_Scan_Edit_Image_Set_4HP_Smart_W10_Scan_Edit_Image_Set_4

 

Example - HP Smart Mobile - Scan Image - Edit > Crop

 

Open HP Smart Mobile

Select to Scan Photo

Find and open the photo you want to scan

After the initial scan is complete and before you save / share, 

Click the little "Adjust" icon > Open the scanned content for Edits

HP_Smart_Mobile_Print_Edit_Crop_1HP_Smart_Mobile_Print_Edit_Crop_1

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.