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HP Recommended
Envy 5055
macOS 11.0 Big Sur

I recently changed the name of my internet network. The password that works for my computer and my phone does not work for my Envy 5055 printer. I keep getting the message that the password is wrong. It has a hyphen in it and the closest thing I can find on the touch screen is the tilda-like symbol between the carats.

 

1 REPLY 1
HP Recommended

@ksl11

 

Welcome to the HP Support Community.

 

If you press the "123?" on the keypad, you will find another set of keys in which the hyphen should be available.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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