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‎03-16-2025 03:34 AM

HP Recommended
Product: HP OfficeJet 8015 All-in-One Printer

The printer gives me error code 0x04874 661.

Category:
1 REPLY 1

‎03-20-2025 09:37 AM - edited ‎03-20-2025 09:37 AM

HP Recommended

Hi @McFog, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
We understand that you are getting error code 0x04874661 with your printer. 
Here are a few steps you can try to resolve it:

  1. Restart the Printer: Turn off the printer, unplug it from the power source, wait for about a minute, and then plug it back in and turn it on.
  2. Check for Paper Jams: Ensure there are no paper jams or obstructions inside the printer.
  3. Reset the Printer: From the printer control panel, go to Setup > Tools > Restore Factory Defaults. Note that you may need to reconnect the printer to your wireless network after the reset
  4. Update Firmware: Make sure your printer's firmware is up to date. You can check for updates on the HP support website. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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