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Locked

‎06-25-2023 04:59 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M476dw
Operating System: Microsoft Windows 11

New PC, new to Windows 11; My wonderful printer spits out extra pages with each print job and sometimes starts printing many similar pages when I'm not using the PC.  The pages are all short, (179-191 characters) which are all similar, example here:

-----------------

POST /ipp/printer HTTP/1.1

Content-Length: 179

Content-Type: application/ipp

Host: localhost

(a full line of numbers, characters, and symbols)

------------------

In stumbling around the Community, I saw the identical problem had with a different HP printer.  An HP employee replied noting  a Factory Reset to NVRAM was required and sent the user a PM with the instructions while warning that using the wrong instructions would "brick" the printer.

As noted, this problem SEEMED to start with new to me Windows 11.  I have reloaded what I think were the recommended drivers.

Help would be most appreciated.  I may not be referring to the correct Board.

Tom

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