The "!" option on the digital pad is missing and cannot input my password as a result.

[AlexisSLA]

I have previously requested assistance on the entering of my wifi password because the options which one can cycle through on each key of the digital number pad do not have an exclamation mark. I recall speaking to an HP agent who talked me through connecting to the printer via my cell phone and then accessing the setup page to enter my password (on the phone which has the exclamation mark character. I cannot recall how to do this.

Please advise on how i can input an exclamation mark when setting up the wifi connection or a way to access the setup page for the printer to enter the password on another device e.g. by giving me an IP address.

This is urrgent.

[A_Gayathri]

Hi @AlexisSLA, 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues with your HP Laser MFP 137fnw. exclamation mark

I suggest you follow this document's steps to resolve this issue. (Click on the word document to open the web page 34 ). 

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

[A_Gayathri]

I did not hear from you yet. Please let me know if you have resolved your issue or if you need additional help.

Take care and have a great day ahead. 

Gaya1239 – HP Support. 

[A_Gayathri]

Hi @AlexisSLA, 
We are waiting to hear from you so that we can proceed further. Please write back when time permits, and we will be more than happy to assist you. Thank you. 

Take care and have a great day ahead. 

Gaya1239 – HP Support.