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‎12-12-2017 01:48 AM

HP Recommended
Product: hp Envy 4520
Operating System: Mac OS X 10.5 Leopard and older

I live in the UK this is the first recycle of cartridges.  The envelope is addressed to France.  Is this right?

9 people had the same question
1 REPLY 1

‎12-13-2017 02:20 PM

HP Recommended

Hey there! @Sylv13, Thanks for stopping by the HP Support Forums!

 

I understand you have received a recycle envelope to send the cartridges and you need to know if it is addressed to France.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Are you using instant ink services?

 

Is the return shipping paid by HP?

 

If yes then please do return the ink cartridges to the address mentioned on the bag.

 

If the return is not paid then you don't have to ship the ink cartridges back to HP.

 

Refer this article to know more information about Recycling HP Instant Ink Cartridges.

 

If you have any queries you can always contact HP.

 

Link to contact HP.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

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