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There is no option for print to envelopes. Word will not print nor can I get a pdf onto an envelope

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HP Photosmart 7520 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

HP Photosmart 7520 e-All-in-One Printer

I can't print envelopes with this printer. I keep getting paper size mis-match. It isn't even an option on the Printer setup menu. I did a custom size through Word, but it still will not recognize the envelope. This printer used to work properly. 

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Welcome to the HP Community.

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The following assumes:

  • The full driver printer software is installed and functional.
  • Everything else prints as expected.


What the printer can do:

Printer Specifications for the HP Photosmart 7520 e-All-in-One Printer Series


 User Guide

Load paper > Page 15

Pay attention to flap / rotation.


Tell the printer about the paper and adjust the Preferences for everyday printing.



Use a recent version of Word to create your envelope.

Word > Mailings > Envelopes

Pay attention to flap / rotation.



If you are not using Mailings > Envelopes,

Word can be used to create / print a manual envelope setup.




Example 2 - Word - Manual Envelope - with Watermark (decoration)Manual_10_Envelope_Watermark_1Manual_10_Envelope_Watermark_1


What else?

If you are wanting to print envelopes from a PDF file (exported from Word, for example),

You might be able to do this - you will need to be able to select the paper / envelope size from within Properties.


Envelope with a watermark background will likely have to be printed as an Image (Advanced)


Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software


NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.


General example

Manage Print Output with Print Preview_PDF_1FManage Print Output with Print Preview_PDF_1F


What if?

If the printer software no longer shows / displays the full paper type and size list, you might have to uninstall / install the printer software.


Your printer software:

HP Photosmart 7520 e-All-in-One Printer Full Feature Software and Drivers 


  • Download and Save the printer installation package for the “Full driver



  • Full Feature Software might have been moved to subcategory Software-Utility
  • The “full driver” installation package might be named  Print and Scan Driver and Accessories



  • Navigate to the folder in which you saved the software installation package (likely Downloads)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver
  • After the software is installed, Restart the computer and log in



Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart 7520 e-All-in-One Printer series 


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