Transfering HP Photosmart c3100series printer files from one working Windows 10 desktop to another

[mplindahl]

How do I transfer a printer files from one working HP Windows 10 desktop to another Windows 10 desktop?

Printer is HP Photosmart C3180 and the working printer version is 0.3.7071.0.

CD only works up to Vista.  I have loaded this on Windows 7 and Windows 10 in the past, but some of those links may be expired.

Thank you,

Mark

[Nal_NR]

Hi @mplindahl,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how transferring printer files can be challenging, especially with older devices.

I would need a few details. 

How are you trying to transfer printer files?

Is it scanned to email?

[mplindahl]

Hello Elohi,

I originally tried to copy the files from one Windows 10 computer (soon to be retired) to a newer Windows 10 computer via a remote drive.  I don't understand your question, "Is it scanned to email"?

It seem like I have a stable file set in the old computer, but the new computer seems to be lacking some important files.

Also, I have " HP Solution Center" on my old PC, but I can't get this on the newer PC.

Thank you!

MPL

[mplindahl]

The old computer is Windows 10 Pro and the new computer is Windows 10 Home, in case that matters.  Both 64 Bit.

[ferRX · Accepted solution]

Hi @mplindahl 

Try to install with the next driver:

• >> Photosmart C3180 - software driver - Windows

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[mplindahl]

Hello FerRX,

Sorry for the delay.  I was expecting an email response, which did not arrive so I checked the support trail and I found your answer.  After installing it, I got an error message.  This software can't be installed on your system because it will cause performance or security problems.  I will check a few things and get back to you if I get good results.  Thank you,

Regards,

MPL

[mplindahl]

Thank you very much!

MPL