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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Windows 11 Support Center. -
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HP Recommended
Welcome to the HP Community Forum.
@print8740 wrote:Product: HP OfficeJet Pro 8740 All-in-One PrinterOperating System: Microsoft Windows 11I would like to be able to load letterhead or deposit slips in tray 2, but I am unable to select tray 2 in the printer dialog when printing from Acrobat.
Some places to check / recheck...
Printer Specifications for HP OfficeJet Pro 8700 Printers
Section Paper Handling >
Paper tray capacities
and
Supported paper sizes
HP OfficeJet Pro 8730, 8740, and 8745 printers
What else?
The Full Feature Software should be installed.
Printer Software - Windows
>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<
HP OfficeJet Pro 8740 All-in-One Print and Scan Driver and Accessories
After the software is installed, Restart the computer and log in
Next,
Check that the 2nd tray shows as installed and loaded with the appropriate paper size / type supported in that tray.
Reminder: Trays and paper / size support is model dependent
Windows 11
Settings > Bluetooth & devices > Printers & scanners > Select Printer
Printer Properties > tab Device Settings
OR
Control Panel > icon view > Devices and Printers
Right-Click Printer > Printer Properties > tab Device Settings
Example - Printer Properties -
Paper Sizes / Paper Types, Trays, Duplex options
Reminder > Model Dependent, including trays selection and tray paper / size support
General Example - Adobe Reader > Menu - PDF
In Properties >
Select the appropriate Printing Shortcut for the current job.
Tab Paper / Quality > Select Source as opposed to leaving as "Auto"
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 8740 All-in-One Printer series
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community Forum.
@print8740 wrote:Product: HP OfficeJet Pro 8740 All-in-One PrinterOperating System: Microsoft Windows 11I would like to be able to load letterhead or deposit slips in tray 2, but I am unable to select tray 2 in the printer dialog when printing from Acrobat.
Some places to check / recheck...
Printer Specifications for HP OfficeJet Pro 8700 Printers
Section Paper Handling >
Paper tray capacities
and
Supported paper sizes
HP OfficeJet Pro 8730, 8740, and 8745 printers
What else?
The Full Feature Software should be installed.
Printer Software - Windows
>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<
HP OfficeJet Pro 8740 All-in-One Print and Scan Driver and Accessories
After the software is installed, Restart the computer and log in
Next,
Check that the 2nd tray shows as installed and loaded with the appropriate paper size / type supported in that tray.
Reminder: Trays and paper / size support is model dependent
Windows 11
Settings > Bluetooth & devices > Printers & scanners > Select Printer
Printer Properties > tab Device Settings
OR
Control Panel > icon view > Devices and Printers
Right-Click Printer > Printer Properties > tab Device Settings
Example - Printer Properties -
Paper Sizes / Paper Types, Trays, Duplex options
Reminder > Model Dependent, including trays selection and tray paper / size support
General Example - Adobe Reader > Menu - PDF
In Properties >
Select the appropriate Printing Shortcut for the current job.
Tab Paper / Quality > Select Source as opposed to leaving as "Auto"
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 8740 All-in-One Printer series
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
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