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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Message 1 of 2
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Tried resetting the region for my printer. It did not work. It rejected the request.

HP Recommended
Microsoft Windows 10 (64-bit)


Total Page Count: 402
Tricolor Cartridge ID: C9C08258005835A7
Black Cartridge ID: 080A2C05503850AB
RX (last 4 digits): 0000

Tried these codes: 1083-3625-1717-6128-6511

Box 51 auto-populate as 21364.

This did not work. 

It said "The printer has rejected the region reset request". 

My ink number is 680, region is the Philippines. Please help me with a another solution.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

As mentioned in my previous message, kindly reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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