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Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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Locked

‎07-22-2019 04:25 PM

HP Recommended

The passcode that you enter into the printer has to be the passcode to your wi-fi network.  That's what makes the printer accessible.   

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‎07-22-2019 05:00 PM

HP Recommended

Okay, I got the printer connected and it successfully printed the test page.

However, when I instruct it to print a document, it tells me "printer is not connected".

What next?

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‎07-22-2019 05:04 PM

HP Recommended
Spoiler
Did you add it in settings/printers and scanners?   Hit the plus sign, find the printer and configure. 
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‎07-22-2019 05:09 PM

HP Recommended

The printer will tell me "printer not connected", then a few minutes later the document will miraciously print.

This never happened before I got the new Mac with Mojave.

Is there something else that I can do to prevent this?

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‎07-22-2019 05:12 PM

HP Recommended

The printer is there, twice - once as the printer says in USE:  HP Envy 4500 e-all-in-one, and it is listed again as USE: AirPrint.

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