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04-02-2026 11:12 AM
I have attempted printing multiple PDFs today and so far nothing has gone through, I hear my printer moving parts inside preparing to print, but it stops half way through and never finishes. I restarted my pc, turned the printer on and off, unplugged and replugged, etc. When I ran diagnostics the results came back with "Driver Check issue not fixed". I went through the software and drivers support page, but no drivers show for my printer so I'm not able to update my driver. If I could get some help or advice it would be greatly appreciated, thank you for your time.
Solved! Go to Solution.
Accepted Solutions
04-03-2026 02:33 AM
Hi @BadPaw
Please follow steps from the next video to Reset system for printers in MacOS:
>> https://www.youtube.com/watch?v=ifpwzokW-Qo
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
04-03-2026 02:33 AM
Hi @BadPaw
Please follow steps from the next video to Reset system for printers in MacOS:
>> https://www.youtube.com/watch?v=ifpwzokW-Qo
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.