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Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

I have a new HP OfficeJet Pro 9120e that will print double-sided only by flipping on the short edge, even when I choose "flip on long edge."  I do not have the technological skills to reinstall this printer or follow a long list of confusing instructions.  I expect a new product to work correctly. Do I need to try to return this printer for a refund?

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